by Jeff Mendelsohn | Jul 30, 2012 | Business Culture, Business Improvement, Customer Service & Culture
If you don’t have a customer retention plan as part of your sales and marketing process, then you are missing half your sales. You could be losing customers because they might feel you forgot about them and just thought they were a dollar sign. Here is a simple...
by Linda Fayerweather | Jul 24, 2012 | Personal Improvement, Planning for Business, Uncategorized
Stephen Covey and the 7 Habits of Highly Effective People has helped 20 million readers learn to be effective. His recent passing was remembered around the world and in 2005, he brought the 8th Habit: From Effectiveness to Greatness to the world. To become a great...
by Jeff Mendelsohn | Jul 23, 2012 | Business Improvement
When it comes doing business it isn’t always about the money and it shouldn’t be. Beyond doing what you love. It should be about the client. Now, now, hold on, yes you need to make money to pay bills but if all you think about is making money, I doubt you...
by Tiffiny Fayerweather | Jul 23, 2012 | Business Culture, Business Management
Hiring can be difficult but knowing what you want in your management can make or break the way your company is perceived by the public. A bad leader can create a negative atmosphere that will spread itself throughput your company and eventually into your customer...
by Linda Fayerweather | Jul 18, 2012 | Uncategorized
Saw this quote and found it’s origin on The Cynical Girl. A great way to look at your job – yup, you were hired to do a good job! Enjoy –Linda “I think good work stands on its own. And poor performance is poor performance. I shouldn’t have to...
by Linda Fayerweather | Jul 17, 2012 | Business Culture, Business Improvement, Uncategorized
Summer gives us the luxury of slowing down and being more relaxed. With that said, finding time to do all our work, sometimes means taking things more slowly. In our rush around world, we often are so involved in “doing” we forget to reflect on our...
by Jeff Mendelsohn | Jul 16, 2012 | Business Improvement, Business Management, Employee Management, Image & Marketing, Personal Improvement
One of the worst things you can do is let your clients be the proof reader on a project when they don’t know they are the proof reader. It makes you look bad and it wastes everyone’s time when they have to point out mistakes rather than focusing on the...
by Linda Fayerweather | Jul 11, 2012 | Uncategorized
http://www.shopify.com/build-a-business Check it out! If you are one of the top sellers at the end of the competition, you’ll get: $50,000 investment from your mentor VIP trip to NYC Meetings with all four mentors Fast Company Website Feature $20,000...
by Linda Fayerweather | Jul 10, 2012 | Business Culture, Image & Marketing
July is here and casual is often the order of the day. Hot weather, vacation schedules and casual thinking can often lead to customer problems. Keeping your business relevant, reliable and relaxed for the rest of the summer will mean you may want to revisit your...
by Jeff Mendelsohn | Jul 9, 2012 | Business Improvement, Organization
I was reading a book the other day and it quoted John Wooden. I didn’t know who he was but if you like basketball, apparently he was pretty awesome. His famous quote is: “If you don’t have time to do it right, when will you have time to do it...
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