by Linda Fayerweather | Mar 4, 2013 | Business Improvement, Business Management
“Do or don’t do. There is no try.” said Yoda to the young Luke Skywalker and this is also appropriate for small businesses. We use the word “try” because we like the way it sounds. “I tried to make the goal, but I missed”; “I tried to...
by Tiffiny Fayerweather | Mar 4, 2013 | Business Management, Employee Management, Image & Marketing, Personal Improvement, Uncategorized
Many staff members would describe their work as stressful. Stressful staff members cause employers billions of dollars every year in absenteeism, high turn-overs, insurance costs, and lower production levels. If you have noticed your staff feeling gloomy lately, don’t...
by Jeff Mendelsohn | Mar 4, 2013 | Business Improvement
This past week I took The 7 Day Business Improvement Challenge. I totally made up the challenge last week but you know what. It was a success! So here is the skinny, for 7 days in a row I did at least 1 thing to help my business. It doesn’t matter how much time...
by Linda Fayerweather | Feb 25, 2013 | Uncategorized
Pivot; piv-ot, noun: a shaft or pin on which something turns. The basketball player’s pivot surprised her opponent ; verb: turn, revolve, roll rotate. To change direction. The door hinge pivots around the pin. In Eric Ries’ book “The Lean Start...
by Jeff Mendelsohn | Feb 25, 2013 | Business Networking
I came across a new social website this past week called NextDoor.com. I know what you are thinking, “Oh great another Facebook”. Thankfully this one is different. The site is about connecting with your neighbors so you can be social about neighborhood...
by Tiffiny Fayerweather | Feb 25, 2013 | Employee Management, Uncategorized
Have you ever met a person that only talks about what they have achieved? It was their ideas and their motivation that made the sale, saved the money or made the company a better place. Everything is an over bloated story about themselves; I refer to this behavior as...
by Linda Fayerweather | Feb 18, 2013 | Benchmarking, Business Planning, Organization, Uncategorized
Batching or grouping like tasks together in Lean processes is discouraged. Why? Because often when we group tasks or batch them, we end up not finishing anything. I’ve seen this on more than one occasion in offices where someone started cleaning the supply closet....
by Jeff Mendelsohn | Feb 18, 2013 | Business Improvement, Customer Service & Culture
A core point of having a business is to make money by providing a service or product. If you can’t make money, I’m guessing you won’t be able to run your business for very long. A problem I’ve been seeing a lot lately on websites is making...
by Tiffiny Fayerweather | Feb 17, 2013 | Employee Management, Uncategorized
Yearly evaluations can be just as nerve racking for you as it is for your staff. Having some kind of order can help ease your staff into expectations while giving them a chance to communicate their concerns. Both parties are looking for ways to make your business run...
by Linda Fayerweather | Feb 11, 2013 | Business Improvement, Business Management, Image & Marketing
Being tolerant of differences in humankind is not that same as a Zero Tolerance program. Accepting people’s differences is something a civil society tries to do – some traits we are just born with. The term Zero Tolerance in relation to drug abuse programs or cell...
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