by Tiffiny Fayerweather | May 21, 2013 | Business Networking, Customer Service & Culture, Selling, Uncategorized
Your customers are the reason your business is in existence. Keeping up with them and making them feel they are appreciated is the key to customer retention and referrals. Building lasting relationships is easy and costs your business very little. A little time on...
by Jeff Mendelsohn | May 20, 2013 | Business Culture, Employee Management
I was talking with my friend Beth about her job. She works as an office manager for a local car repair shop. She was venting a little bit about the one co-owner, Marty. In general he isn’t very nice to her and treats her as if she doesn’t know any thing...
by Tiffiny Fayerweather | May 14, 2013 | Uncategorized
Summer is almost here and it has been one beautiful day after another. Many staff members as well as managers are turning their thoughts to golf, vacation, and other outdoor activities. Summertime temperatures may make you feel your staff has come to a slow crawl but,...
by Jeff Mendelsohn | May 13, 2013 | Personal Improvement
It is 11:50pm, I should be in bed but I’m sitting on Facebook scrolling through my newsfeed reading a few comments here and there. I looked at the clock again. 11:55pm. Why am I not in bed? What is so important about the posts on Facebook that I need to read...
by Jeff Mendelsohn | May 6, 2013 | Changing Lanes News
Ok, so I will admit we totally missed our Mid March deadline. Even missed our Mid April deadline. But it is finally here our eBook: Starting a Business? Things You Need to Know. As promised it is free! All you need to do is head over to our new Business Tools web...
by Linda Fayerweather | May 6, 2013 | Business Improvement
“We obtain brilliant results from average people operating brilliant processes. But we observe that most companies obtain mediocre or worse results from brilliant people working around broken processes.”– JP Womack When systems or processes are put in place...
by Tiffiny Fayerweather | May 5, 2013 | Business Management, Employee Management, Financial, Security, Uncategorized
Identity theft is everywhere, you open yourself up to it every time you use your credit card, put your information onto a website and basically live your life in the electronic age. Nothing is more annoying than having your credit card shut down for fraud, especially...
by Linda Fayerweather | Apr 29, 2013 | Uncategorized
“The man who gets the most satisfactory results is not always the man with the most brilliant single mind, but rather the man who can best coordinate the brains and talents of his associates.”–Sir William Alton Jones We have all heard a manager joke...
by Jeff Mendelsohn | Apr 29, 2013 | Business Networking
I consider competition a business that wants to see your business fail. They are usually unfriendly to you, talk bad about your business, and in general do everything they can to steal your customers. But just because another business does the same thing as you...
by Tiffiny Fayerweather | Apr 29, 2013 | Financial, Security, Uncategorized
If you own a fax machine chances are you have received numerous amounts of offers from companies wanting to sell you vacations, excel classes and employee handbooks. More than likely you ignore them or call the number to be removed from their list. It’s easy to ignore...
Changing Lanes RSS Feed