by Jeff Mendelsohn | Jul 2, 2012 | Personal Improvement
About once a week I am asked by someone to find some sort of information, product, or service. I usually have a good success rate of returning exactly what they are looking for or better. Which, I suspect (not really) is why I keep getting asked to find things. I...
by Tiffiny Fayerweather | Jun 13, 2012 | Employee Management, Personal Improvement
The best practice to keeping your staff members accountable is to practice what you preach. As an owner or manager, if you come in late, take extended lunches or leave early on a regular basis your staff will follow suit. Here are a few ways to keep your staff...
by Linda Fayerweather | Jun 12, 2012 | Benchmarking, Business Culture, Business Improvement, Personal Improvement
This week we are all about accountability and personal accountability is the antithesis of whining about the cards I was dealt. Whining has its merits, but it seldom gets anything done except annoy those around me. According to John Miller in his book QBQ! Question...
by Jeff Mendelsohn | Jun 11, 2012 | Benchmarking, Business Improvement, Business Management, Customer Service & Culture, Personal Improvement
To me being accountable means being responsible for your actions and showing that you can follow through AND follow up. By being accountable, it builds trust between you and your client. Which will help your business relationship prosper. If that isn’t a good...
by Linda Fayerweather | Jun 4, 2012 | Business Planning, Goals, Personal Improvement
Summer can be a wonderful distraction from the world of work. To stay productive when it isn’t your week to vacation, creating some distractions does helps. The apple break has always been a favorite of mine. When I’m feeling sluggish, can’t...
by Jeff Mendelsohn | Jun 4, 2012 | Business Culture, Business Improvement, Employee Management, Personal Improvement
Lately, I’ve been reading Leadership and Self-Deception: Getting out of the Box a short well written book about the self-deception we create in our lives. One point that has really stuck out for me is how we setup others to fail even when they have a successful...
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