by Jeff Mendelsohn | Sep 15, 2013 | Business Improvement, Customer Service & Culture, Image & Marketing
Gary owns a parking lot sweeping service. After hours he comes in and cleans parking lots of garbage and rocks. Overall Gary’s business is pretty successful. He has steady customers and enough jobs to keep him busy all year but he has hit a plateau. For every...
by Linda Fayerweather | Jul 29, 2013 | Business Management, Business Planning, Customer Service & Culture, Image & Marketing
Just imagine you are at a Chamber Luncheon and someone asks you “What is your mission?” If you can’t answer that question immediately and succulently all the fairy dust in the world won’t motivate people to follow you. Being the capitalist...
by Jeff Mendelsohn | Jun 2, 2013 | Business Improvement, Image & Marketing
If you have watched any amount of TV in the last few months you have probably seen those commercials for Progressive Insurance, specifically the commercials about their SnapShot device. The devices collects information about your driving habits such as when you drive,...
by Tiffiny Fayerweather | May 27, 2013 | Business Networking, Customer Service & Culture, Employee Management, Image & Marketing
Everybody likes to be a story teller, especially if it’s about some person or event you have in common. The problem is knowing what it is appropriate and when it’s not. Just the other day I was at a personal appointment with my hairstylist. It wasn’t really my...
by Jeff Mendelsohn | Apr 7, 2013 | Business Improvement, Image & Marketing
A website is your business’s image to the world. Anyone, no matter what day or time can get on the Internet and view your website. That first impression can either help your business or it can hurt it. Here are 4 reasons your website is hurting your business and...
by Tiffiny Fayerweather | Mar 4, 2013 | Business Management, Employee Management, Image & Marketing, Personal Improvement, Uncategorized
Many staff members would describe their work as stressful. Stressful staff members cause employers billions of dollars every year in absenteeism, high turn-overs, insurance costs, and lower production levels. If you have noticed your staff feeling gloomy lately, don’t...
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