by Tiffiny Fayerweather | May 5, 2014 | Customer Service & Culture, Employee Management, Image & Marketing, Uncategorized
Have you noticed lately when you have a complaint to a company the voice on the other end offers a cheap discount and ends with “Is there anything else I can do for you?” Since when will it be okay to give three free months of a service that does not have anything to...
by Jeff Mendelsohn | Jan 27, 2014 | Image & Marketing
This week I got a call from a local business that is looking for a new web design firm to take over their website. They are unhappy with the current web firm. Huh, haven’t heard that before. It seems like I get this type of call all the time. Looking at my...
by Linda Fayerweather | Jan 20, 2014 | Image & Marketing, Organization, Saving Time, Uncategorized
Most business owners, at some point, will be asked to do a presentation in front of investors, bankers or maybe potential partners about their business. When you are ready to make that pitch and are possibly preparing a PowerPoint presentation, take a tip from Guy...
by Jeff Mendelsohn | Dec 9, 2013 | Image & Marketing
Yesterday while reading my news sites I came across yet another article about a company that had a PR disaster. It was a tweet on Twitter. The company got a backlash and soon after the tweet was removed and an apology was made. Grant it the tweet wasn’t in the...
by Jeff Mendelsohn | Dec 1, 2013 | Image & Marketing
I read a lot of blogs and articles online. Like most young (ish) adults it is where I get all of my news and information. In general I read a lot about start ups and being an entrepreneur, mainly business consulting and technology. So naturally I see a lot of sites...
by Jeff Mendelsohn | Nov 18, 2013 | Image & Marketing
I despise most commercials to the point where I will go out of my way to avoid them. I’ll change the channel, mute my speakers or TV, or even not watch a video online if the commercial is too intrusive. The one commercial that has been bothering me lately is a...
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