by Jeff Mendelsohn | Sep 1, 2014 | Business Improvement, Employee Management
A few months ago I had to tell a client of mine to slow down and rethink their development list. Everything was marked high priority and every new item became mission critical. Their web manager and I were running from task to task trying to get it done as fast as...
by Jeff Mendelsohn | Aug 18, 2014 | Business Culture, Business Management, Employee Management
My friend told me an interesting story about a recent job interview she had gone to. The position was entry level, just about the lowest position you could get in the company. The position only required a high school graduate level education. Considering that, my...
by Tiffiny Fayerweather | Jul 7, 2014 | Business Management, Employee Management
Hiring can be difficult but knowing what you want in your management can make or break the way your company is perceived by the public. A bad leader can create a negative atmosphere that will spread itself throughput your company and eventually into your customer...
by Jeff Mendelsohn | Jun 30, 2014 | Business Management, Employee Management
Last week I talked about Who Has The Keys To Your Business? which got me thinking about what else to do when an employee leaves or is terminated. So I made a list! Have the employee do exit paperwork. This paper work could be any thing from 401k transfer permission to...
by Tiffiny Fayerweather | Jun 23, 2014 | Business Improvement, Employee Management, Organization, Security, Uncategorized
Every business will have complaints from a customer every now and then. When the customer complaints keep coming in about the same issues over and over is when you need to worry. How you deal with the complaints is what will make your business stand out. Consider...
by Tiffiny Fayerweather | May 5, 2014 | Customer Service & Culture, Employee Management, Image & Marketing, Uncategorized
Have you noticed lately when you have a complaint to a company the voice on the other end offers a cheap discount and ends with “Is there anything else I can do for you?” Since when will it be okay to give three free months of a service that does not have anything to...
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