by Linda Fayerweather | Jan 21, 2013 | Business Culture, Organization, Personal Improvement
If you feel conflicted sometimes after making a business decision, you are not alone. Any business desiring long term viability will need to maintain profitability. Meeting customer needs while keeping staff, contractors, vendors or other stakeholders happy will...
by Tiffiny Fayerweather | Jan 16, 2013 | Business Culture, Business Management, Employee Management, Goals, Personal Improvement, Uncategorized
If motivation and engagement seem to be a little less than stellar with your staff members, your office may have the post-holiday blues. Combat the post-holiday blues by getting your staff back on board with your company’s vision and goals. Your staff needs to believe...
by Linda Fayerweather | Jan 15, 2013 | Business Culture, Business Improvement, Business Management
The Entrepreneur, the Technician, the Manager, and MOM. No, this isn’t a strange joke but the skills of each are needed to successfully grow and run any business. The technician is the doer, laborer, the person that makes it happen. The manager is the...
by Linda Fayerweather | Jan 8, 2013 | Benchmarking, Business Culture, Business Improvement
When thinking about being successful, a good way to start is by surrounding ourselves with things that will emulate what we believe is successful. Hang out with smart, talented and creative people. Check out and read some great books. No time for books, listen to...
by Linda Fayerweather | Dec 25, 2012 | Business Culture
The holiday season often slows the business process to a crawl and some business owners will just acknowledge the best business tactic the last two weeks in December is to just smile. While you are smiling, here are things to do: 1. Listen to customers with good...
by Jeff Mendelsohn | Dec 17, 2012 | Business Culture, Customer Service & Culture
It isn’t all about the products/service, price or location, sometimes it comes down to what your customer experiences when they visit your store. I was talking to a potential client a few weeks ago. She owns a small pastry shop. In her shop she has an area where...
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