by Linda Fayerweather | Mar 17, 2014 | Uncategorized
A well crafted loyalty card is designed to reward existing customers and be an attraction to new customers and that is an economic incentive. The most common one people find is at many coffee shops – buy ten drinks the eleventh one is free. The economics is...
by Linda Fayerweather | Mar 10, 2014 | Uncategorized
Most of us have experienced the “Customer Service Scowl” and know exactly how it feels when we, as customers, are not appreciated. On the other side of the counter, empowering employees to deal with “Customers Scowling” is even trickier. On a recent trip to the...
by Linda Fayerweather | Mar 3, 2014 | Business Improvement, Personal Improvement, Saving Time
Monday morning, again. Here are just two things you can start doing this Monday that will make you more productive. INC Magazine, one of my favorites, had a great article on the nine things to help you be more productive from tips they’d gleaned from some of...
by Linda Fayerweather | Feb 25, 2014 | Business Improvement, Planning for Business
How is it that some companies are successfully growing faster than others in the same industry? Fast Track companies handle new projects or target markets like a general might plan a battle. But before you declare you’re a commanding officer, realize that the secret...
by Linda Fayerweather | Feb 24, 2014 | Business Culture
Names and tag lines for businesses can be more than explanatory, they can bring a smile to you day. Here are just a few we have come across: Curl Up & Dye Worms and Perms (husband sells bait, wife does hair) Faux Sure! Pain in the Glass Oh My Bod (workout center)...
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