System

 “We obtain brilliant results from average people operating brilliant processes. But we observe that most companies obtain mediocre or worse results from brilliant people working around broken processes.”– JP Womack  When systems or processes are put in place...

Do What I Say!

“The man who gets the most satisfactory results is not always the man with the most brilliant single mind, but rather the man who can best coordinate the brains and talents of his associates.”–Sir William Alton Jones We have all heard a manager joke...

Games Leaders Play

Are you playing checkers or chess with your staff?  If you are playing checkers, you see each and every interaction with your employees as having a few simple moves – single slides or jumps – and each has the same “skill set”.  But in chess, part of the strategy is...

Is Your Business You?

Is Your Business You-Proof?  Whether you’re planning to sell your company sometime soon or sometime in the future; now is the time to ensure that your business isn’t all about you. From the latest Sellability Score* research involving 2300 companies from around the...

Solutions of Spring

When the local economy is below par, business owners and managers often lament that if they had different employees or more loyal customers, business would be better.  Happy, loyal customers are a reflection of smart, talented employees.  Remember, if you are the...