by Linda Fayerweather | Oct 27, 2013 | Business Culture, Business Management, Employee Management
Why did you start your business? OR Why are you starting a business? When we started our businesses, most of us thought we had a great product or service and believed that we could provide it to customers and in the end make a great living. Too often, the business...
by Linda Fayerweather | Oct 20, 2013 | Uncategorized
Less McKeown is CEO of Predictable Success and his recent book is “The Synergist: How to Lead Your Team to Predictable Success”. He is a regular contributor to INC magazine and his latest article is about the 3 sentences a leader should never say and the...
by Linda Fayerweather | Oct 13, 2013 | Business Improvement
“That which does not destroy us makes us stronger.” – Nietzsche Most businesses want to grow and often they use a fuzzy approach. If you’ve ever used a telescope, you learn very quickly that even a slight move of the scope will put you light years away...
by Linda Fayerweather | Oct 6, 2013 | Customer Service & Culture, Selling
Time and time again we hear “The customer is Always Right!”, yet we all know we are not always right nor are our customers. The challenge is to figure out what will create a satisfied customer and over all, the customer deserves to be respected. In Lean...
by Linda Fayerweather | Sep 29, 2013 | Uncategorized
Recently, I found myself twice realizing that business buzz words are sometimes welcome and sometimes – not so much. The welcoming event was when I was talking with a lean consultant and by each of us using buzz words we quickly were able to do that “get to know you...
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