by Tiffiny Fayerweather | Apr 14, 2014 | Uncategorized
The first step towards great customer service starts with the hiring process. Just because an applicant has a great attitude and demeanor, it does not mean that they will always have that on the floor with your customer. You need to ask the right questions to...
by Jeff Mendelsohn | Apr 13, 2014 | Business Improvement, Employee Management
Bad employees can ruin a business from the inside out on various levels. They can fail to complete projects on time or at all, spread negativity, drive customers away, just to name a few. But even if your employees are resistant to the bad employee it can still cause...
by Jeff Mendelsohn | Apr 7, 2014 | Personal Improvement
It has been three months since I started using You Need a Budget. I’m pleased to say that I’ve stuck with it and am really starting to get my budget under control. Here are a few things I’ve learned so far. We spend a lot of money going out to eat....
by Linda Fayerweather | Apr 7, 2014 | Uncategorized
You, too can have a trademark, in fact, you may already have one!. A trademark may be a Word, Symbol, Design or Combination word and design, a Slogan or even a Distinctive sound which identifies and distinguishes the goods or services of one party from those of...
by Tiffiny Fayerweather | Apr 7, 2014 | Uncategorized
Summer is FINALLY almost here and it has been one beautiful day after another. Many staff members as well as managers are turning their thoughts to golf, vacation, and other outdoor activities. Summertime temperatures may make you feel your staff has come to a slow...