by Linda Fayerweather | Feb 25, 2013 | Uncategorized
Pivot; piv-ot, noun: a shaft or pin on which something turns. The basketball player’s pivot surprised her opponent ; verb: turn, revolve, roll rotate. To change direction. The door hinge pivots around the pin. In Eric Ries’ book “The Lean Start...
by Jeff Mendelsohn | Feb 25, 2013 | Business Networking
I came across a new social website this past week called NextDoor.com. I know what you are thinking, “Oh great another Facebook”. Thankfully this one is different. The site is about connecting with your neighbors so you can be social about neighborhood...
by Tiffiny Fayerweather | Feb 25, 2013 | Employee Management, Uncategorized
Have you ever met a person that only talks about what they have achieved? It was their ideas and their motivation that made the sale, saved the money or made the company a better place. Everything is an over bloated story about themselves; I refer to this behavior as...
by Linda Fayerweather | Feb 18, 2013 | Benchmarking, Business Planning, Organization, Uncategorized
Batching or grouping like tasks together in Lean processes is discouraged. Why? Because often when we group tasks or batch them, we end up not finishing anything. I’ve seen this on more than one occasion in offices where someone started cleaning the supply closet....
by Jeff Mendelsohn | Feb 18, 2013 | Business Improvement, Customer Service & Culture
A core point of having a business is to make money by providing a service or product. If you can’t make money, I’m guessing you won’t be able to run your business for very long. A problem I’ve been seeing a lot lately on websites is making...