by Tiffiny Fayerweather | Dec 26, 2012 | Organization, Uncategorized
The week between Christmas and New Years for small business owners is either busy or nonexistent. If you feel like you need to do something productive, why not clean your desk. When is the last time you sat down and took a good look at the files and drawers you have...
by Linda Fayerweather | Dec 25, 2012 | Business Culture
The holiday season often slows the business process to a crawl and some business owners will just acknowledge the best business tactic the last two weeks in December is to just smile. While you are smiling, here are things to do: 1. Listen to customers with good...
by Jeff Mendelsohn | Dec 24, 2012 | Customer Service & Culture, Financial
A few weeks ago I received a telemarketing call from a billing company that wanted to sell me a collection service. Instead of billing my clients directly this company would bill my clients, take 10% but would guarantee all my clients would pay and pay on time. The...
by Tiffiny Fayerweather | Dec 20, 2012 | Business Management, Business Planning, Customer Service & Culture, Employee Management
In business people come and people go. Sometimes it’s voluntary and other times, not so much. Either way your business needs to have a plan of action to keep from missing any steps. No matter what the reason for separation an exit strategy should include a checklist....
by Linda Fayerweather | Dec 18, 2012 | Business Improvement, Employee Management, Personal Improvement
If you own a business, strive to own one in the future, or are working for someone else, as the year comes to an end, we often think about change. If you were born before 1980, you might want to take some lessons from the Millennial Generation, these youngsters were...
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