by Linda Fayerweather | Jul 31, 2012 | Business Culture, Business Improvement
We have all heard a manager joke to employees saying “Do what I say, not what I do”. Managing by modeling the behavior we need is an important first step in Great Leadership. If we want our employees and peers to be on time, we need to be on time ourselves. If we...
by Jeff Mendelsohn | Jul 30, 2012 | Business Culture, Business Improvement, Customer Service & Culture
If you don’t have a customer retention plan as part of your sales and marketing process, then you are missing half your sales. You could be losing customers because they might feel you forgot about them and just thought they were a dollar sign. Here is a simple...
by Linda Fayerweather | Jul 24, 2012 | Personal Improvement, Planning for Business, Uncategorized
Stephen Covey and the 7 Habits of Highly Effective People has helped 20 million readers learn to be effective. His recent passing was remembered around the world and in 2005, he brought the 8th Habit: From Effectiveness to Greatness to the world. To become a great...
by Jeff Mendelsohn | Jul 23, 2012 | Business Improvement
When it comes doing business it isn’t always about the money and it shouldn’t be. Beyond doing what you love. It should be about the client. Now, now, hold on, yes you need to make money to pay bills but if all you think about is making money, I doubt you...
by Tiffiny Fayerweather | Jul 23, 2012 | Business Culture, Business Management
Hiring can be difficult but knowing what you want in your management can make or break the way your company is perceived by the public. A bad leader can create a negative atmosphere that will spread itself throughput your company and eventually into your customer...
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