by Jeff Mendelsohn | Dec 10, 2012 | Customer Service & Culture, Financial
It is always nice to give a discount to friends and family but it can really hurt your business if you don’t have a clear policy in place. So who should you give a discount to and how much? To keep it simple, discounts are for people who fall into the following...
by Jeff Mendelsohn | Nov 19, 2012 | Business Improvement, Business Management, Financial
About a month ago I decided to switch to a better Invoicing/Accounting software. The system that I was using was great when I didn’t have that many clients/didn’t bill as much. But over this past year I made some changes with how I bill, business has...
by Tiffiny Fayerweather | Aug 29, 2012 | Customer Service & Culture, Employee Management, Financial
Your business is growing and the next step in the commitment process is that crying, stress-filled little bundle of wages, taxes and insurance payments. It’s time to talk about salaries. Adding on a new staff member is expensive and there is no guarantee you will get...
by Jeff Mendelsohn | Aug 6, 2012 | Business Improvement, Financial, Image & Marketing
A few years ago I had a client who was a huge cheapskate. He was so concerned about money that he couldn’t see past it to see that his business was failing. The sad thing was his products were actually really good but his store looked like it hadn’t been...
by Jeff Mendelsohn | May 5, 2012 | Financial, Image & Marketing
Google Images is not your private stock image collection nor are other websites. I will say that one more time, Google Images is not your private stock image collection nor are other websites. In the past year I acquired two new clients because of copyright...
by Jeff Mendelsohn | Apr 28, 2012 | Financial, Image & Marketing
As a consumer sites like Groupon and Sweet Jack are awesome. About once a month I find a great deal. But as a business owner those sort of sites terrify me. I’ve read far too many stories about businesses putting out a deal then losing their business because the...