by Jeff Mendelsohn | Jun 11, 2012 | Benchmarking, Business Improvement, Business Management, Customer Service & Culture, Personal Improvement
To me being accountable means being responsible for your actions and showing that you can follow through AND follow up. By being accountable, it builds trust between you and your client. Which will help your business relationship prosper. If that isn’t a good...
by Linda Fayerweather | May 14, 2012 | Business Management, Employee Management
Spring has truly sprung in the Midwest and with that comes two perennial activities associated with May and June. Spring cleaning and Weddings. And what do those both have to do with the business of employees? Employees are the leverage that take a business from just...
by Linda Fayerweather | Apr 23, 2012 | Business Improvement, Business Management
Sometimes a company like the non-profit Jeff described will come to Changing Lanes to help a company become a Lean company with Continuous Improvement. One of the first things addressed is the way problems and errors are handled. Getting to the root cause of a problem...
by Linda Fayerweather | Apr 16, 2012 | Business Culture, Business Management
The old picture of a donkey with a carrot held in front of him so he will keep moving forward on a never ending walk to reach the carrot doesn’t really work well with employees. Instead we want to blend management with encouragement. Management empowers us to...
by Linda Fayerweather | Apr 9, 2012 | Business Culture, Business Improvement, Business Management
I remember the feeling when I walked into my classroom as a child and saw my desk with my name on it or a cubby at day care with my child’s name one it. As a child, I felt I belonged and as a parent, I felt my child was welcomed to join the school adventure....
by Linda Fayerweather | Apr 2, 2012 | Business Improvement, Business Management
Have you ever stopped into a local business that has changed owners? Well, I did this weekend and it was a great experience at the Quilt Foundry. The layout was changed slightly, the marketing was now email and web based but the new owners and new staff were helpful,...
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