by Jeff Mendelsohn | Jul 9, 2012 | Business Improvement, Organization
I was reading a book the other day and it quoted John Wooden. I didn’t know who he was but if you like basketball, apparently he was pretty awesome. His famous quote is: “If you don’t have time to do it right, when will you have time to do it...
by Linda Fayerweather | Jun 12, 2012 | Benchmarking, Business Culture, Business Improvement, Personal Improvement
This week we are all about accountability and personal accountability is the antithesis of whining about the cards I was dealt. Whining has its merits, but it seldom gets anything done except annoy those around me. According to John Miller in his book QBQ! Question...
by Jeff Mendelsohn | Jun 11, 2012 | Benchmarking, Business Improvement, Business Management, Customer Service & Culture, Personal Improvement
To me being accountable means being responsible for your actions and showing that you can follow through AND follow up. By being accountable, it builds trust between you and your client. Which will help your business relationship prosper. If that isn’t a good...
by Linda Fayerweather | Jun 5, 2012 | Benchmarking, Business Improvement, Buying a Business
Why would two companies in the same industry, with the same financial performance, command vastly different valuations? The answer often comes down to how much each business is likely to grow in the future. The problem is that a lot of successful businesses reach a...
by Jeff Mendelsohn | Jun 4, 2012 | Business Culture, Business Improvement, Employee Management, Personal Improvement
Lately, I’ve been reading Leadership and Self-Deception: Getting out of the Box a short well written book about the self-deception we create in our lives. One point that has really stuck out for me is how we setup others to fail even when they have a successful...
by Jeff Mendelsohn | May 12, 2012 | Business Culture, Business Improvement, Employee Management
Not too long ago I consulted for a company on a web project. It was contract work for a six month period. I had to work with the company’s marketing manager, we will call him Mr. M. Before I had even met Mr. M I was warned about him by several employees. They...
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